All verified orders will receive a confirmation email as well as a secondary email with tracking information.
All orders are evaluated for fraud. If an order is deemed fraudulent / too risky to fulfill, payment will be voided and all funds released back to the original payment method.
Orders are typically processed within 2-4 business days however during sales, launches, holidays and unforeseen events it may take up to 5-10 business days to process. This does not include time in transit (shipping time).
Shipping is FREE for all purchases over $75 (after any discounts and does not include taxes). Free shipping does not apply to orders outside the United States (international) or Wholesale Customers.
Estimated Shipping Times:
Standard: 1-5 business days (domestic) after order processing.
Where We Ship:
USA
Cancellations and Changes to Existing Orders:
We typically do not change orders once they are placed due to them going directly into processing. If you do require a change please contact our customer service as soon as possible at support@sonyaslove.com
Damaged or Defective Products:
In the events that you were shipped a damaged or defective product please reach out to our customer services as soon as possible at support@sonyaslove.com